We are committed to meeting the needs of our customers, employees, community and the environment.
How we serve our customers? We take pride in meeting the needs of our customers, accurately and efficiently by providing excellent customer service. We have no high tech automated telephone menus to go through; you get a warm friendly voice when you call during office hours.
How we serve our employees? TFC cares for its employees by providing a friendly and safe working environment. We instill in each employee the desire and drive to truly care about their work by encouraging them and allowing them the opportunity to grow with our company. TFC values its employees and justly awards them for their meticulous attention to details that ensure our customers are satisfied.
How we serve our community? TFC believes strongly in giving back to the community. So many companies help us by donating fabrics to keep our costs down for the swatch kits. We, in turn, donate our extra fabric scraps to local churches, Girl Scout troops and animal adoption shelters. We consider it an honor to be able to provide these fabrics to these organizations at no cost.
How we serve our environment? TFC is constantly researching areas of sustainability. Recycling is just one of the ways we contribute to the preservation of our environment. We reuse packing materials, recycle cardboard, plastic and aluminum. Our fabric scraps are donated to community groups. TFC also keeps our customers informed about sustainable products by including sustainable textiles in the swatch kits and information on sustainability in our monthly newsletters.
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